Gorgias ‑ Helpdesk & Live Chat
Gorgias transforms customer service into profit centers with quick responses, automation, and centralized ticket management, enhancing the shopping experience.
Gorgias is a one-of-a-kind customer service platform specifically designed for ecommerce businesses to deliver effortless customer service at every stage of their growth.
Prioritize email, chat, voice, SMS, WhatsApp and social comments/DMs in one feed
Get full customer context before answering, with order and conversation history
View, edit, and cancel Shopify orders without leaving the Gorgias customer view
Improve your support: Track team activity and support metrics on live dashboards
Instantly answer shopper questions with self-service menus — no agent required